1. The fee for filing arbitration is $75.00.  A check or money order made payable to “Delaware Insurance Department” must accompany the form.

2. The enclosed Petition must be returned to the above address along   with two copies of the supporting documentation.  The Claimant shall at the same time send a copy of the Petition and the supporting documents to the insurer’s representative.  Please provide a brief statement verifying that copies have been sent to the opposing party.

3. The Health Arbitration Panel will consist of a single arbitrator of suitable background and experience appointed by the Insurance Commissioner to hear any case presented for arbitration.  The hearings are conducted in an informal manner and you do not need to retain an attorney.

4. Upon receiving your request for arbitration along with your $75.00 fee for filing, the Arbitration Secretary will notify you of the date, time and place the hearing will be held.  A postponement will be granted only for an extreme emergency.  The Arbitration Secretary can grant postponements.

5. A petition for arbitration shall be in writing and filed in the office of the Insurance Commissioner on or before the sixtieth day following the claimant’s receipt of the written adverse determination or denial.  Please be sure the arbitration form is as complete as possible.

If you have questions, please call our Dover office toll-free (800)282-8611 or for local calls (302)674-7310 OR you can e-mail consumer@state.de.us